Makueni water companies launch ambitious five-year strategic plans

Photograph of a group of people in business suitsOn June 20, KIWASH joined the Makueni County Government and key stakeholders in launching five-year strategic plans for Kibwezi-Makindu Water and Sanitation Company Ltd (KIMAWASCO) and Wote Water and Sewerage Company (WOWASCO) aimed at improving water services and coverage from 36% to 54% and 16% to 79% by 2021, respectively.

The two strategic plans were the result of a comprehensive assessment and strategic planning process carried out with the technical assistance of KIWASH. During the assessment process, the utilities were evaluated on operational practices and procedures, long-term plans for infrastructure improvements, and financial viability in comparison to industry standards and benchmarks.

As a result of the comprehensive assessment, the utility’s strengths and opportunities for improvement emerged to help guide future decisions and practices. The assessments also revealed the need to:

  1. Invest in water and sewage infrastructure in order to increase coverage
  2. Address long-term needs to ensure the utility’s financial sustainability
  3. Increase operational efficiency and customer satisfaction
  4. Formulate and implement policies and procedures for stronger institutions
  5. Improve corporate governance and leadership

Speaking during the launch, the water county executive Mbilu Douglas stated, “Our close partnership with KIWASH has been instrumental in strengthening governance of our water service providers to help them better deliver water and sanitation services to the people of Makueni county”.

Other stakeholders welcomed the successful development and launch of the strategic plans, emphasizing that it demonstrated the strong commitment by the Makueni County Government, the utilities and USAID to continue improving access to water and sanitation services to Kenyans

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